Information you choose to send
The consultation form collects your name, preferred contact method, email address or telephone number, province and city, general project choices, preferred language, optional note and consent. It also records the page used and limited campaign/referring-site information without URL query text. The purpose is to receive and respond to your request, confirm service availability and arrange the next steps. Submitting is optional; do not enter SINs, account numbers, identification documents or detailed financial information.
Where the request goes
Requests are sent to the dedicated North East Mortgages project in Flor Tel’s lead-management system. Authorized workspace users can review them to handle the enquiry. Cloudflare hosts the website and a temporary delivery copy. That copy is deleted after seven days; the lead-management record is separate and remains subject to the workspace’s retention and deletion controls. A submission does not itself create a brokerage mandate, approval or booked appointment.
Flor AI and browser storage
Flor sends your question and a short conversation history to OpenAI to generate a response, with API response storage disabled. This website does not store a server-side chat transcript. Provider processing may occur outside Canada; provider retention and security practices also apply. The chat stays in browser memory until refresh or closing. Talk to the team transfers only your messages into an editable brief and requires your separate consent before submission. That temporary handoff expires after ten minutes. A random request reference is stored in this tab to avoid duplicate requests.
Privacy questions and choices
Use the contact form for a privacy question, access or correction request, or to withdraw consent to further contact. Include only the contact information needed to respond; do not include financial documents. The team will need to confirm your identity appropriately before disclosing or changing a record. Optional Google Analytics cookies load only after you accept analytics. They measure page visits, engagement and received enquiries without contact details, financial data, chat text, or URL query text. Google processes this data, possibly outside Canada. Advertising features and automatic enhanced measurement are disabled. You can change your choice using Analytics preferences in the footer; your choice lasts 180 days. Declining does not affect the form or chat. Hosting providers process technical network data to deliver and protect the service.